Why IT Choose Harriet
One place for every employee request, integrated with your stack
- Operate with speed and accuracy → Deflect repetitive requests and route the rest correctly, eliminating easy errors.
- Improve employee experience → Give employees faster answers and smoother service, without IT becoming the bottleneck.
- Be the nerve centre → Run every request through one front door, overseen by IT
- Scale without friction → Works with your existing stack (Slack, Okta, M365 and more) for rapid time-to-value.
Data and Security Integrity
Enterprise-grade from day one
- SOC 2 Certified
- RBAC, audit trails, and human-in-the-loop escalation.
- Encryption in transit and at rest
Workflows IT Runs on Harriet
From quick fixes to critical incidents.
-
Password resets
No more tickets for the obvious
-
Access requests
Route approvals and provision systems automatically
-
Device issues
Log, track, and escalate hardware problems with full visibility.
-
Onboarding / offboarding
Automate IT checklists, provisioning, and account access.