Integration with Slack
Harriet connects your existing systems and surfaces them where your team already hangs out - in Slack.
Features of integration with Slack
-
Tool consolidation
No need to teach your team multiple system, Harriet pulls together all of your stack and document sources and brings them to your team via Slack
-
Conversational style
Your team can speak to Harriet as they would to a human. Except they don't need to worry about asking the same question a thousand times.
-
Anonymous
All of your teams' conversation with Harriet is private. If Harriet can't answer something, she will ask permission to escalate to the People team.
Harriet uses LLMs to handle all your users' questions or queries, enabling her to help your team instantly whatever their issue. As with any LLM-based product, there is a risk of inaccurate responses, summaries or other outputs.
How it works
Connect Harriet to your Slack workspace
Two clicks and Harriet's approved Slack app is installed and running.
