Smarter self-service

Your AI-powered partner for fast-moving HR, IT, and Ops teams.
Designed for ambitious businesses that need speed, efficiency, and fewer distractions.

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Integrate and automate

Fast, frictionless, and built for impact

Harriet connects your core systems, knowledge, and ticketing to automate answers, streamline requests, and eliminate bottlenecks - without adding headcount.

Drive self service

Harriet delivers instant, AI-powered answers to your whole team by pulling from your specialist tech tools and enterprise data
Automate the work that slows you down

From approvals to data updates, Harriet automates repetitive processes driving operational efficiency and eliminating errors.

Fix issues faster, with less work

Harriet integrates with your existing tech stack, making AI adoption effortless.

Engage your Team

Always-on help

Get instant responses and personalized answers from core systems, 24/7, through Slack, Teams, or SMS.

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Level up employee experience

Self service that works

Fast, accurate answers and automated workflows mean fewer roadblocks. Automatic routing and human escalation means nothing gets lost in the cracks.

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Seamless support and smarter systems

Single source of truth

Secure, intuitive access to the right information, from the factory floor to the exec suite.

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Automate workflows and eliminate friction

Connected processes

AI-powered automation streamlines onboarding, approvals, and key tasks—saving time and reducing errors.

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Hear from our Harriet enthusiasts

Effortless support, anytime, anywhere

We strive to provide an exceptional employee experience. Harriet has been instrumental in this effort, offering self-service support that delivers quick, around-the-clock responses and ensures timely assistance for our global workforce

Victoria Quay and Ryan Irwin

Senior HR Business Partner, VP of Business Applications & IT

Productivity boosted

Thanks to Harriet, our team has access to quick, accurate answers to their People & Ops questions, cutting down the time our team spends on well-documented topics — which is especially important to us as we scale

Lauren

People Lead, Apolitical

Enhancing People Team Efficiency and Productivity

"Our priorities are People team excellence and ease. We wanted to reduce pressure on the people team so they can focus on strategic projects and to consolidate information for easy access - i.e. make everyone more productive! We are really happy with Harriet!"

Stefanie Burton

People Operations, Infillion

There's always more to know about Harriet

Here's what to expect

Enterprise-grade privacy

Harriet never trains on your data. We help you adopt AI securely and responsibly.
Customizable for your business needs

From custom integrations to bespoke workflows, we've got you covered.
Personalised

Different policies apply to different countries or worksites. Harriet knows who you are and gives you the right answer.
End-to-end process automation

Intelligent agent that can pull together data, create and edit documents, and seek human approval.
Reduce costs

Reduce overheads, increase compliance and drive efficiency.
Instant, actionable insights

See Harriet's impact straight away with knowledge analytics, usage stats and more.