HR
How do we support managers who occasionally need another region's policy?
Give managers who need global context membership in a narrow group that can see reference documents without opening them to all staff.
- knowledge-base
- managers
People leaders with cross-border teams sometimes need another region’s rules even though their day-to-day answers should stay local.
Recommended approach
- Keep default employee documents targeted to local groups and geography.
- Maintain reference packs (other regions, global summaries) in a dedicated group such as
People managers – globalorHR business partners. - Add managers to that group only when their role requires it.
Coach managers in chat
- Encourage explicit questions: “US parental leave for a direct report in Austin” rather than “parental leave.”
- If they see multiple documents, the title and opening paragraph should make the right jurisdiction obvious.
Example
A UK manager with reports in Poland is added to EU HR reference readers. They can open the Poland leave guide when needed; their UK individual contributors still only see UK defaults.
Guardrails
- Broader group membership means broader visibility—review quarterly.
- Do not put highly confidential drafts in broad manager-readable groups.
Use Harriet in your organisation for searchable help, AI assistance, and your company knowledge base.
Log in to Harriet