How do calendar integrations work, and when can Harriet book meetings?

Harriet can work with calendars when your organization has connected a supported calendar integration and the relevant users have authorized access.

What “booking a meeting” means here

• Harriet can create or update calendar events when the signed-in user (or the user the workflow runs as) has granted calendar access and the integration supports it.
• Harriet sees calendars and events that the connected user’s provider account can see—shared calendars only if their provider permissions allow it.

What IT should verify

• The correct calendar integration is enabled in Company settings.
• Employees who should delegate scheduling have completed OAuth or your organization’s equivalent connection flow.
• Optional: which skills or workflows are allowed to create events, and in which channels.

Example

A people partner asks in web chat: “Book a 30-minute sync with Alex next Tuesday afternoon.” Harriet proposes a time and creates the event on the partner’s primary calendar because that partner connected Google Calendar.

Guardrails

• Harriet cannot book into calendars nobody has connected or outside the scopes the user approved.
• Availability and visibility follow the calendar provider’s rules—not Harriet’s.
• If your organization adds another calendar vendor later, behavior is framed by that vendor’s integration; avoid promising identical features across providers until they are enabled for you.