When to Choose Harriet
- HR needs something purpose-built — but IT needs it secure, scalable, and easy to govern.
- You want to empower HR to run their own workflows, without ticketing backlogs or IT overhead.
- You’re consolidating internal tooling — and want fewer apps that do more, better.
- You’re tired of retrofitting Jira for non-IT use cases.
Harriet lets HR move fast — and lets IT stay focused.
Harriet doesn't sit in silo
Harriet lets HR lead, with IT peace of mind. You don’t need a shared admin backlog or a “please file a ticket” culture. Instead:
- HR runs workflows and updates knowledge
- IT oversees security and integrations
- Employees get instant, accurate answers
âť“FAQs
Q: Can HR manage Harriet without IT involvement?
A: Yes. Harriet is designed for HR ownership. IT oversees initial integration and SSO, but there’s no ongoing admin required.
Q: How does Harriet handle data and privacy?
A: Harriet is SOC 2 compliant, includes access controls, and supports secure integrations with Slack, Teams, and your HRIS.
Q: How fast can we go live?
A: We can move as fast as you can. Our fastest has been under a week. But usually our customers like to slow it down so they can pace roll out. We can help with that too. The main this is there is no delay on our side - no multi-month projects, no admin backlog.
Q: Does this mean we have to replace Jira entirely?
A: Harriet is desinged for IT and HR ticketing. If you love Jira for IT and Dev, Harriet can be better-fitting front door for employee questions with Jira synced in behind.
Q: Does this need lots of our Dev time to get up and running
No! It doesn't! We do all the config. All we need from you is what you need integrated.