Deflect 70% of queries before they become tickets
Harriet integrates with familiar channels like Whatsapp, SMS, Slack, Teams and email to solve employee questions as they come up.
24/7 Support
Always Available, Always Reliable
Harriet's AI-driven support is available around the clock, providing answers to questions and insights on issues no matter the timezone or when your shift ends.
Human Support
Always a human in the loop
Harriet seamlessly escalates complex employee queries to a human making sure they are assigned to the right person, then clearly tracked to resolution.