This is the future of employee service
10x the impact from the same team: seamless collaboration, 70% of tickets deflected, no clunky enterprise set up and quick ROI.
Consolidate your stack
All in one place
Harriet plugs into your existing stack. Configuration is quick and easy - no painful migration required.
Built-in accountability. Flexible by design
Tailor to your needs - without writing a line of code.
Set custom SLAs, routing rules, and AI responses that fit how you work. No dev tickets. No waiting around.
Awesome Employee experience
Faster responses with a human in the loop
Harriet deflects 70% of requests before they become tickets, and loops into the ticketing system for anything that needs the human touch.
Get the full picture
Complete Traceability
Every employee question becomes a ticket—with full history, context, and audit trail so nothing slips through the cracks.
Easy collaboration
Seamless cross-functional coordination
One system for HR, Ops, and IT to collaborate—without silos or endless email loops.