Smarter self-service. Faster answers.
Empower your teams with AI-driven knowledge management, ticketing, and automated workflows — seamlessly integrated into your tech stack.
For high-performing HR, IT, and ops teams who demand speed and efficiency.
Faster answers, fewer headaches.
Smart tools that sit on top of your existing tech stack and enable your team to solve problems and get more done.
-
Help employees help themselves
Fully automate inbound queries and requests from your whole team, combining your enterprise knowledge and data from specialist systems to deliver delightful outcomes.
-
Automate operational processes
Automate repetitive processes like approvals, data updates, communications and more with AI to eliminate errors and drive efficiency.
Fix issues faster, with less work
Harriet connects all your existing systems together to make self-service simple and automate tasks for your team.
Always-on help
Employees get personalized information from your core systems 24/7 using tools like Slack, Teams, or SMS.
Help employees solve problems on their own
Fast, accurate answers and automated workflows make life easier for your team. Automatic routing and human escalation means nothing gets lost in the cracks.
Single source of truth
Secure, intuitive tools for giving everyone access to exactly what they need, from the factory floor or the exec suite.
Connected workflows
Automate onboarding, approvals, and other key tasks to save time and reduce errors.
Hear from our Harriet enthusiasts
Effortless support, anytime, anywhere
We strive to provide an exceptional employee experience. Harriet has been instrumental in this effort, offering self-service support that delivers quick, around-the-clock responses and ensures timely assistance for our global workforce
Victoria Quay and Ryan Irwin
Senior HR Business Partner, VP of Business Applications & IT
Productivity boosted
Thanks to Harriet, our team has access to quick, accurate answers to their People & Ops questions, cutting down the time our team spends on well-documented topics — which is especially important to us as we scale
Lauren
People Lead, Apolitical
Enhancing People Team Efficiency and Productivity
"Our priorities are People team excellence and ease. We wanted to reduce pressure on the people team so they can focus on strategic projects and to consolidate information for easy access - i.e. make everyone more productive! We are really happy with Harriet!"
Stefanie Burton
People Operations, Infillion
There's always more to know about Harriet
Here's what to expect
-
Enterprise-grade privacy
Harriet never trains on your data. We help you adopt AI securely and responsibly.
-
Customizable for your business needs
From custom integrations to bespoke workflows, we've got you covered.
-
Personalised
Different policies apply to different countries or worksites. Harriet knows who you are and gives you the right answer.
-
End-to-end process automation
Intelligent agent that can pull together data, create and edit documents, and seek human approval.
-
Reduce costs
Reduce overheads, increase compliance and drive efficiency.
-
Instant, actionable insights
See Harriet's impact straight away with knowledge analytics, usage stats and more.
