HR ticketing system
Make sure employees never get stuck with seamless transfer from first-line AI support to your human team.
Not just AI
Always a human in the loop
When Harriet can't answer a question, she brings a human into the conversation. You can manage complex employee requests via the Harriet ticketing system, or integrate with your existing system.
Accountability
Nothing falls through the cracks
Assign support tickets, set deadlines and drive accountability through the intuitive and user friendly Harriet ticketing system.
Analytics
Fight the frazzled feeling
Harriet gives you the data you need so you can use metrics to justify key decisions (like the headcount you needed yesterday). Track team performance, what information your team are asking for and where your documents have gaps.
